Public–private health partnerships

Connecting sectors.
Closing health gaps.

We bring public and private health partners together to design and deliver practical, scalable solutions that improve access to care across Africa.

Partnership designHealth systems strengtheningImplementation support

Public sector
Private sector
Communities
PatientAccess

Sondela means “come closer” in isiZulu.

Health equity cannot be achieved by one sector alone.

Sondela Health Solutions is a specialised technical advisor and implementation partner. We convene public and private health actors to improve health equity and bring medicines, services and products closer to the point of need.

We identify where systems are fragmented, align incentives and capabilities, and turn partnership intent into practical programmes that can be implemented, measured and sustained.

From partnership intent to implementation

Capabilities that connect the system.

Lean, senior expertise across strategy, implementation, health systems, logistics, data and learning.

01

Partnership strategy & brokerage

Stakeholder mapping, public–private partnership design, partner value propositions, governance and operating agreements.

02

Programme & operating model design

Solution architecture, patient journeys, referral models, incentives, accountability and plans for pilot and scale-up.

03

Health systems strengthening

Practical integration support that improves coordination, access, data use, delivery performance and sustainability.

04

Demand & community engagement

Behavioural frameworks, demand creation, provider engagement, community mobilisation and communications for uptake.

05

Supply chain & service delivery

Private-sector route-to-market, logistics, process improvement and performance approaches applied to access challenges.

06

Monitoring, evaluation & data

Results frameworks, KPIs, digital referral tracking, patient-flow visibility, performance reviews and learning loops.

Closing the handover gaps

We work where systems disconnect and patients are lost.

A

System challenge

Fragmented patient journeys

Sondela’s role

Map referral points, roles and handovers between public and private providers.

Resulting value

Fewer patients lost between diagnosis, referral, treatment and follow-up.

B

System challenge

Misaligned incentives

Sondela’s role

Design incentive and accountability mechanisms linked to verified outcomes.

Resulting value

Partners motivated around actions that improve public health results.

C

System challenge

Disconnected data

Sondela’s role

Connect referral, service-uptake and outcome tracking across the pathway.

Resulting value

Better visibility of patient flow, performance and bottlenecks.

D

System challenge

Underused private reach

Sondela’s role

Activate pharmacies, labs, clinics, workplaces and distribution networks.

Resulting value

Greater access without duplicating infrastructure that already exists.

Practical by design

One shared problem. Clear roles. Measurable outcomes.

We combine systems thinking with grounded implementation to move from opportunity to sustainable delivery.

01

Diagnose

Map the patient journey, system constraints, incentives and available capabilities.

02

Co-design

Bring partners together around a workable model, governance and shared measures.

03

Deliver

Coordinate implementation, support teams and turn agreed plans into operating practice.

04

Learn & scale

Track results, refine the model, document learning and prepare for sustainable scale.

At the intersection of sectors

Better connections create better access.

We focus on practical points where public stewardship and private reach can work together—around the patient, with dignity, accountability and measurable outcomes at the centre.

At the centreEquitable
patient access
Referral pathways
Digital coordination
Medicine access
Community demand

Thinking made practical

Ideas designed for implementation.

Current models explore how existing networks, digital systems and private capacity can extend equitable access.

Patient journey innovation

Private nurse clinic HIV and CCMDD linkage

A public–private pathway designed to strengthen treatment initiation, early retention and long-term medicine access.

Health systems strengthening

Strengthening CCMDD for sustainable scale

Provincial coordination, an expanded medicine basket and better use of digital systems to strengthen differentiated care.

Start a conversation

Bring the right partners closer to the problem.

Working on a health access challenge that needs public and private capabilities to come together?

Partner with Sondela

South Africainfo@sondelahealth.com